Using SFTP to Connect to Your Site


Using SFTP to Connect to Your Site


We recommend using Filezilla — a relatively simple-to-use client that works on Windows, Mac, and Linux — to connect through SFTP.
To install Filezilla, go to and download the Filezilla client for your operating system. Make sure to download the client, not the server.

Before you can move files, you have to connect to a server. At the top, there is a Host, Username, Password, and Port box. If you don’t know your sftp email or password, just ask Fill in these boxes with the following info:

Username: your-sftp-username-here
Password: your-sftp-password-here
Port: 22

Click Quickconnect. You will be asked whether to remember the information, and may be warned that the server’s authenticity cannot be verified. This is normal, and just means you should double check what host you are connecting to. If you choose to remember your credentials, then in the future, you can connect by clicking the dropdown arrow next to Quickconnect, and selecting s

If you connected successfully, then you should see status messages that say so appear in the upper box. You should also have files showing in the right-hand panel as well.

The files on the left side are files on your computer. The files on the right side are files on the webserver. To go into a folder on either side, double click it and the panel will update. (Do this now to go into the folder “public_html” on the server) To go up a folder, click on the folder named “..” at the top of the file listing. To move a file or folder onto or off of the server, just click and drag it from one side to the other. The bottom of the screen will show download and upload progress when you transfer a file.

You will probably want to create a special directory inside public_html to store sftp uploads (maybe call it “sftp_uploads”, but it only matters to you). Let’s assume puts a file named sermon.mp3 in the folder public_html/sftp_uploads/sermon_archives. Then the link to that file in the web browser would be

Right click on a file or directory for more options, such as deleting files, renaming files, and making new directories. You have the capability to break some things on your site, so don’t delete or change things in folders that start with “wp-” unless you know what you’re doing.

If the right side panel ever becomes unresponsive, you may have been disconnected from the server. Use the quickconnect dropdown to reconnect as usual, and choose to “abort previous connection and connect in current tab”.